Get NURS 6201 Week 7:Patient Satisfaction and Clinical Outcomes essay assignment help
Organizational performance should be evaluated from a systematic, scientific, and objective viewpoint. In order to evaluate performance, managers use standards to measure quality care in the units and to develop and implement quality control programs that measure results against those standards. Communication is essential within the organization; leaders and managers promote effective organizational communication in one–to–one, small groups, or wider audiences. All managers are responsible for monitoring the quality of the product that their units produce; in health–care organizations, that product is patient care.
NURS 6201 Week 7:Patient Satisfaction and Clinical Outcomes essay assignment
This week, you examine organizational performance of quality and safety and on a larger scale organizational communication.
Comparing, or benchmarking, outcomes is an important means by which health care providers strive to improve quality of care. Although this concept applies to all kinds of clinical care facilities, for this Discussion you focus on hospitals so that you can make use of data on the CMS’s “Hospital Compare” website to conduct some basic benchmarking analysis.
Using this analysis as a launching point, you then evaluate priorities for improvement and consider how to create a motivating environment that supports significant, lasting change.
Go to http://www.medicare.gov/hospitalcompare/search.html
By Day 3
Post a brief description of the hospital and your selected outcome, including indications of the needed improvement. Then, provide a short, persuasive statement demonstrating how you would communicate and motivate a nurse at the point of care (front line) to provide service that improves the selected outcome. Support your statement with evidence and strategies from the literature.
Read a selection of your colleagues’ responses.
By Day 6
Respond to at least two of your colleagues on two different days using one or more of the following approaches:
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